10. September 2026
The ‘Jewish Embassy’
Even communications professionals are often completely out of their depth when they suddenly find themselves facing a PR crisis. This was demonstrated once again by Richard David Precht’s crisis management following his comments about Orthodox Judaism on his podcast with Markus Lanz. The basic scenario is almost always the same: a public figure makes an […]
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9. September 2026
Empathy in a Crisis (Part 2)
Part 2: Shitstorm? No, Thanks. In our last blog post, we shared our experience that many managers lack empathy when it comes to communicating bad news. We found that it is not about feelings – at least not about the feelings of board members and managing directors. It is about the feelings of those affected. […]
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